I made an accidental purchase. How do I claim a refund?

Only Apple and Google can issue refunds.If you want a refund, you need to ask Google or Apple directly.We can't issue refunds on our side.Ca...

My iTunes purchase receipt contains extra charges

Billing can sometimes be confusing in iTunes, as Apple often combines multiple purchases to one transaction and charges for them at the same...

I just purchased an item but it never came through? How do I get it?

In case you have not received your purchase, first check if closing the game and launching it again helps the purchase to come through. Some...

I made an accidental purchase on my Android device. How do I claim a refund?

All the purchases made in our game are processed by the payment platform. In your case, this is handled by Google Play.To do this please fol...

I made an accidental purchase on my iOS device. How do I claim a refund?

All the purchases made in our game are processed by the payment platform. In your case, this is handled by Apple.To do this please follow th...